Vinted Users Voice Displeasure About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.
